Tata Motors Cars Service Centre - Matiala Industrial Area

Dear sparsh Tata Customer Service Team, My exceptional experience with the fuel pump updation (ROV) and replacement of my Tata Punch (DL9CBB8123) at your sparsh tata service center. Service Advisor Mahi Roy delivered outstanding service, showcasing expertise and a customer-centric approach. *Updation and Replacement Details:* - Vehicle Number: DL9CBB8123 - Model: Tata Punch - Updation Type: Fuel Pump Updation (ROV) - Replacement Type: Fuel Pump Replacement (Under Warranty) - Services Performed: 1. Successful updation of fuel pump 2. Comprehensive vehicle inspection to ensure optimal performance 3. Performance check to verify updation effectiveness 4. Fuel pump replacement under warranty *Key Highlights:* - *Efficient Updation and Replacement Process:* Mahi Roy efficiently completed the updation and replacement process, ensuring minimal downtime. - *Friendly Service:* Mahi Roy provided courteous and informative service, addressing queries and concerns. - *Transparency:* Clear communication and updates throughout the process. - *Expertise:* Mahi Roy demonstrated in-depth knowledge and expertise in resolving issues. *Benefits Observed:* - *Improved Performance:* Vehicle performance has improved significantly post-updation and replacement. - *Enhanced Fuel Efficiency:* Fuel efficiency has shown noticeable improvement. - *Smooth Engine Operation:* Engine operation is smoother, and overall driving experience has enhanced. *Appreciation:* I appreciate Mahi Roy's dedication, commitment to customer satisfaction, and expertise. Their professionalism has earned my trust and loyalty. *Recommendation:* I highly recommend Mahi Roy and the sparsh Tata service center for exceptional service and customer-centric approach. *Additional Feedback:* - *Service Center:* Impressed with facilities and equipment. - *Mahi Roy:* Attention to detail and care shown during service were exceptional. - *Overall Experience:* Exceeded my expectations. *Future Expectations:* I look forward to working with Mahi Roy and sparsh Tata for future service needs. *Special Mention:* Mahi Roy's exceptional service and expertise have set a high standard for my future interactions with sparsh tata. I appreciate their efforts in ensuring my vehicle's optimal performance and providing a hassle-free experience. *Warranty Appreciation:* I appreciate sparsh Tata ' commitment to honoring the warranty and providing a hassle-free experience. Best regards,

Experience was great Service consultant (mahi roy) was very helpful