This is to share with you a memorable customer service experience I had with your workshop located at Koramangala, In fact I would request you to share this experience with the TATA India's service team also. My issue was complicated as my car needed a major modification which is related to engine, sensors and Electrical functions. It had and EGR failure and the EGR was not available at TATA plant or any part of India, So this had made an impossible but the people at this service center took the responsibility and made sure they arranged different EGR kit and fixed it on my car and now its running like a gem, Its like i am driving a brand new car. Special mentions are Prashant,Nagaraj,Subramanya and Sundar as i was getting to know each and every work that was being done. Also i can vouch and say Subramanya knows how to work on 4x4 vehicles because this days you don't get to see mechanics working on 4x4 at service center.
I can completely vouch and say this is the best service center for Tata vehicles as i have seen them working on bigger complicated tasks with ease and solving it.
Only -ve if i have to mention was the bigger bill which made a huge hole on my pocket. Keep up the good work guys u people out there make our cars more safer and reliable.
Thanks a Lot.
Last week, I had visited there for repairing my tata Tiago.
Service was really Good. I want to give special thanks to Sushma and Dinesh. They were really helpful.
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