It was good. They got my car within 2 weeks after I left there. But I was charged with 6k that I had to pay from my pocket for consumables n servicing. The insurance guys paid the rest. I was helped in taking my scrapped doors and headlights. One star less because they did not do the checking for fog lamps not functioning, and also the water jet spray for wipers. Expected everything to be checked n fixed but it was not.
Response is good, adhere to time taken for service. Moderate waiting area.