I had an excellent experience with Shilpa, a sales adviser at Tata Motors. From the moment I stepped into the dealership, she was welcoming, professional, and incredibly knowledgeable about Tata's line of vehicles. What impressed me most was her ability to understand my needs and recommend a vehicle that perfectly matched my requirements. Shilpa never pressured me into making a decision, instead, she encouraged me to take my time, answered all of my questions in detail, and even arranged for a test drive on short notice. Her expertise was evident throughout the process, and she provided clear and concise information about the vehicle's features, financing options, and maintenance needs. However, I would have appreciated it if she could have been slightly more assertive during the price negotiation process. I felt that her handling of this aspect could have been more decisive and in favor of the customer. Aside from that minor point, Shilpa's dedication to customer satisfaction was commendable. She made the car buying process smooth and hassle-free, and her follow-up after the sale confirmed that she genuinely cares about her customers. Overall, I highly recommend Shilpa from Tata Motors for her professionalism, product knowledge, and customer-oriented service.
Mt. Shantamurthy is an excellent and communication was too good & helped a lot and and Mr. Enoch is extraordinary approach; friendly nature & excellent service. Always, they are very dedicated. Because of them, we purchased a car from tata motors. All staffs are helping nature. We felt with our showroom like family feeling. Iam giving five star for overall service. Thank you so much.