Overall a very positive experience in buying my first electric car from SAB Motors (Mathura Road, Delhi). A BIG special thanks to Mr. Nitesh Raghav, the salesperson who managed me (I am a very demanding customer that follows up regularly) and the process end to end. There were challenges along the way, but Mr. Raghav did an excellent job navigating these and ensuring the car was delivered to me on my Mom’s 70th birthday, which was no small feat given how much demand there is for the Nexon EV now! Mr. Raghav was never pushy like some sales people are, he let me take my time in deciding to buy. Also, a special mention to Jaspreet at Tata Motors who helped as well.
I did face a small technical issue with the charging cable on the 2nd day after buying the car, but again Mr. Raghav stood by me and did he level best to find a solution working within the team at SAB and at TATA.
I am hoping for an equally positive experience as an OWNER and that SAB will follow up with Delhi authorities in ensuring I receive my RC book and subsidy on time, as dealer promises to do this follow up as well. If you’re considering TATA, go find Mr. Raghav at SAB, and trust you’ll have someone to support you through the process.
Good customer services, though i feel the more variety for accessories is required by TATA as compared to other brands like hundai/ suzuki. The employees are helpful.. Ajay our sales person was gud to help... rest after sales will see