surabhi negi
Posted on: 19-05-2025
I recently took delivery of my Tata Punch, and I must say, the entire process was seamless, well-coordinated, and a shining example of outstanding customer service.
From the moment I booked the vehicle, Mr. Gautam kept me informed at every stage—be it documentation, payment, registration, or delivery scheduling. He was consistently polite, patient, and highly professional. Every query I had was answered promptly and clearly, with complete transparency throughout.
On delivery day, the car was ready right on time. We were given the chance to thoroughly inspect the vehicle, and when we noticed a few scratches on the bonnet, the team promptly replaced it without hesitation. They explained all the features, handed over the documents neatly organized, and even conducted a small delivery ceremony that made the moment truly special.
A big thank you to Mr. Gautam and the entire Tata Motors team for their customer-first approach. Buying a car is a significant milestone, and they made the journey an absolute delight. I wholeheartedly recommend the Tata Punch and this dealership to anyone seeking quality, reliability, and exceptional service.
