Tata Motors Cars Showroom - Chima Cars, Kappalur

Recently I purchase a Tata punch creative plus, It was a wonderful experience in chima cars, kappaloor, The staff Mrs.Sumithra gave us a neat and clear explanation about all and moreover she took care all from order to delivery the vehicle. The responsible staff like Mrs. Sumithra is truely a gem in the organisation. A big Thanks to chima cars and Mrs. Sumithra .

A Truly Customer-First Experience with Ms. Bharathi at Chima Tata, MDU Our recent visit to the Tata showroom was a masterclass in exceptional customer service, thanks to the hard work and dedication of Ms. Bharathi. While we initially intended to purchase a Tiago for my parents, they changed their minds and decided on the Punch after a test drive. Ms. Bharathi accommodated this shift without a moment's hesitation, arranging a test drive for the new model promptly and professionally. Throughout the process, her patience and deep product knowledge shone through. She patiently explained all the features of both vehicles, answered every single one of our queries, and provided a comprehensive quote for multiple models, allowing us to make a well-informed decision based on our budget. Her commitment to service extends far beyond the showroom doors; she provided swift and helpful responses to our messages, even during weekends and after working hours, which truly sets her apart. What truly elevated our experience was Ms. Bharathi's willingness to go above and beyond. My parents had a specific requirement for a quick delivery to coincide with an auspicious day and time, and Ms. Bharathi worked tirelessly to honor this sentiment. She delivered the car exactly as promised, and her dedication was evident in her follow-up, even responding to a query about the registration plate while she was unwell. Ms. Bharathi is a tremendous asset to the Chima Tata MDU team. Her customer-centric approach is not just a corporate platitude; it is an intrinsic part of her working nature. My parents’ decision to buy a Tata was largely influenced by her friendly demeanor and professional integrity. We wish her all the best and hope that this same level of outstanding customer experience continues through the service booking process as well.