Roshan Gopurathingal
Posted on: 21-07-2025
To Whom It May Concern,
I wish to commend the exemplary service experience I consistently receive from Rotana Tata. From the initial service booking process, handled seamlessly by Ramya via WhatsApp or call, to the exceptional assistance provided by Service Associate Amal, the entire experience is remarkably smooth.
While service challenges can arise, it is truly the mindset and adept handling of customer interactions that set a service apart. In this regard, Amal possesses an extraordinary ability, which I am confident reflects the high standards across Rotana. My personal experiences with Amal concerning my EV services have invariably been seamless and flawless.
Man, Amal : You have a very good listening skills. Cheers !!
This level of professionalism and customer-centric approach is highly commendable and greatly appreciated.