Tata Motors Cars Showroom - Maheshtala, Rangeet

Wonderful Servicing and advise by S.A and manager, Mr. Raja Goswami at Rampur Quaters. Do visit this service centre for Servicing of Tata motor vehicles.

I recently availed of car servicing and initiated an insurance claim at Tata, and I would like to share my experience. Firstly, I want to appreciate Mr. Chitranjan Pandey for his professionalism and support throughout the process. From the moment I handed over the vehicle, he kept me well-informed about the progress, documentation, and timelines. His communication was prompt and clear, which made the entire experience smooth and hassle-free. The insurance claim was handled efficiently, and I am satisfied with the transparency and minimal paperwork involved. The servicing quality met my expectations — the vehicle was returned in good condition, all necessary repairs were done as promised, and the delivery was on time. What I appreciated most: • Polite and helpful behavior of Chitranjan Pandey • Timely updates on claim status and repair progress • Transparent and smooth insurance claim process • Quality of repair and service work Suggestions for improvement: • A bit more proactive follow-up from the front desk on estimated delivery • Clearer cost breakdown (if any additional charges are involved outside of insurance) Overall, I’m highly satisfied with the service and would definitely recommend Tata’s service center and Mr. Chitranjan Pandey for handling insurance-related cases. Thank you!