Tata Motors Cars Service Centre - Keshva Motors, Mulund

This appreciation post is just for Mr. Saif M Shaikh! I had bought Tata Nexon last year, end of June and within a month my car faced issues with brakes. I had to visit multiple branches of Tata Motors Car Service even had visited Keshav Tata Motors to resolve the issue but was always left with no solution and clarification. This time when I was introduced to Mr Saif, he not only patiently heard the problem but also gave me detailed information about the situation and fixed the problem by replacing the problematic part. The kind of detailed information, reassuring and service Mr. Saif helped us with is what is expected from the service agents. Once again a big shoutout to Mr. Saif for delivering excellence in his service. Thankful for you deeply analysing the issue and resolving the same.

My car(Safari red dark XZA+) completed 7600kms and was due for a second service! It was picked up and dropped off after servicing and I was in touch with Mr. Saif who made my job order! I did not have to visit the service center this time! Saif was friendly, complied with listening to all the issues I faced, and was always available on the phone! The service experience was good, apart from the free service I added additional requests like interior car foaming, wheel alignment and balancing which were chargeable! Also, the IPC and infotainment softwares were updated! In all, I am happy with the overall service provided as my car was very clean and moreover niggle-free!