Tata Motors Cars Service Centre - Sree Gokulam Motors, Old Palavaram

I recently had my car repaired under insurance at this service center, and I wanted to share my experience. The repair work itself was done well and the vehicle was delivered in great condition. After a few days, I noticed an issue where a wheel arch cladding had come off during normal driving. I brought this to their attention, and the team responded quickly and professionally. A special thanks to Mr. Magesh, the Service Manager, who handled the situation very efficiently. He understood the concern immediately, arranged for a prompt inspection, and ensured the part was properly refitted without any hassle. The issue was resolved quickly and at no additional cost. What stood out was their willingness to take responsibility and fix the problem without unnecessary delays. This level of customer service is truly appreciated. Overall, a good experience with responsible after-service support. I would recommend this service center for both repair quality and customer handling. — S Jaffer Sheriff

Excellent service overall. The car was ready on time, and Tamil Selvan provided great assistance and support.