Arumugam Maharaja
Posted on: 10-03-2025
Recently purchased a Tata Punch from this showroom. The showroom is well-maintained, and the overall experience was smooth. Special thanks to Gugan, the sales manager, for handling the process efficiently.
However, I feel Tata Motors and its dealers could improve by offering additional deliverables as a goodwill gesture. In my previous experience with Maruti dealers, I used to receive complimentary items like car scents, Vinayagar decors, and steering covers. It would be great if Tata Motors adapts this customer-friendly approach.
Overall, a good experience, but there’s room for improvement in customer satisfaction!